Reminder: Updated MaineCare Member Handbook

The MaineCare Member Handbook has recently been updated, and we want to make sure you know where to find the most current information about MaineCare programs and services.

Some of the updates include:

  • The new MaineCare card
  • Complex Case Unit (CCU) Referrals
  • Information about Children’s Behavioral Health Services (CBHS)

If you would like a printed copy, you can:

  • Call or email the Pharmacy Helpdesk at 1-866-796-2463, or
  • Pick up a copy at your local DHHS office.

Please note that printed copies of the handbook may contain older information.

The most up-to-date version is available on the Member Resources webpage.

If you have questions about your coverage or the handbook, please call MaineCare Member Services at 1-800-977-6740. TTY users dial 711. You can also email: mainecaremember@gainwelltechnologies.com